1.) All Wholesale orders must exceed $20.00

2.) Companies purchasing Whole must provide tax ID information. (Please include your phone number, first and last name when faxing or e-mailing tax ID information.)

3.) Retail orders only require one product.

4.) Availability and prices may change without written notice.

5.) We reserve the right to refuse service at our discretion.

6.) Privacy Policy: we do not and will not sell any of your personal information. True Color charms maintains a strict privacy policy.

7.) Refunds and Returns: We offer a 30-day return/exchange policy on all charms returned in new condition.

8.) True Color Charms offers a one Year Replacement Guarantee on Laser charms and non-warranted items.

9.) True Color charms are warranted for Four Years.

COD’s:

1.) COD form of payment is available to Wholesale customers ONLY.

2.) COD orders must be paid with secure payment on the first order. Any orders placed thereafter may be paid with company or personal check.

3.) The First time we receive a bad check, we will switch all future orders to Cashiers check or money order ONLY.

4.) If any unpaid balances are on your account for more then a period of two months, we reserve the right to lock and or close your account.

Shipping Options:

1.) USPS 1st Class Mail - $1.25

2.) USPS Priority Mail - $4.95

3.) USPS Global Priority Mail- $4.95
(Canada ONLY)

4.) Fed Ex 2nd Day Air - $12.00

5.) Fed Ex Standard Overnight- $18.00
(If Sat Delivery is needed please contact us for rates and availability.)

Shipments to CANADA:

*Fed Ex service to Canada handled on a case by case basis due to cost. Please contact us if you are a Canadian customer and require these services. (218-863-2573)

*Mail into Canada not trackable after crossing the border. Typical ship time for Canadian customers, one to two weeks for delivery.

Shipment Discounts:

(Shipping Discounts available to continental United States and Canada ONLY)

1.) Orders exceeding $10.00 receive Free USPS 1st Class Mail.

2.) Orders exceeding $100.00 receive Free USPS Priority Mail. (Canada: USPS Global Priority Mail)

3.) Orders exceeding $500.00 receive Free Fed Ex 2nd Day Air. (Does Not include CANADA) Sat delivery additional $10.00.

4.) Orders exceeding $750.00 receive Free Fed Ex Standard Overnight service. (Does Not include CANADA) Sat delivery additional $10.00.